TERMS & CONDITIONS
Before booking with Flow Dance (further referred to as 'us'), Clients (further referred to as 'you') should read these Terms & Conditions carefully. If you are unable to agree with the Terms & Conditions, you must not Book or attend the services offered by Flow Dance. If, however, you agree to the Terms & Conditions unconditionally, you may Book and attend the services offered by us, subject always to these Terms & Conditions. Booking or attending Flow Dance lessons or classes shall indicate your acceptance of the Terms & Conditions.
Flow Dance may amend these Terms & Conditions at any time by posting the amended Terms & Conditions on the website without warning. The version of the Terms & Conditions that applies to the services offered by Flow Dance shall always be the version enforced at the time the services offered by Flow Dance were Booked.
As a potential Client and student with Flow Dance, we require you to follow these Terms & Conditions. Flow Dance has the right to terminate your membership at any time if any part of this agreement is breeched. In the case of such an event you, the Client, are not eligible for a refund of any paid services with Flow Dance.
Cancellations & missed private lessons
Cancellations and rescheduling must be made up to 48hrs (two days) prior to the booking. No refunds within the 48hr (two days) mark. No exceptions. Please note that as long as the classes can run and Flow Dance is able to provide the venue, and/or instructor, we accept no liability to replace a lesson due to unforeseen circumstances such as bad weather conditions or strike action.
If you are unable to attend private lessons or have to reschedule you must do so 48hrs (two days) prior to the booking. You are not entitled to a refund if the cancellation or rescheduling is done within 48hrs (two days). You may discuss this further with your instructor if missing a class is due to unforeseeable events. If private lesson is missed within the package validation period, you must talk with your instructor in regards to making this booking up. Flow Dance is under no obligation to offer extensions for any packages or group purchases for lessons.
Cancellations for studio hire
All bookings must be paid for in advance and are only confirmed with Flow Dance when:
- a full payment has been received
- the hirer has received a confirmation email
No bookings will be accepted till payment is received and signed copy of studio hire terms and conditions.
If the Studio Hire is cancelled more than 61 days in advance, we will process a full refund to the client.
If the Studio Hire is cancelled between 60-30 days prior to the Hire date, a 50% refund will be issued.
If the Studio Hire is cancelled between 29-15 days prior the Hire date, a 25% refund will be issued.
If the Studio Hire is cancelled 14 days or less prior to the booking, there won’t be any refund from Flow Dance.
A reschedule free of charge up to 14days prior the scheduled booking is possible, subject to Studio availability & within a window the next 90 days from the first day of the original scheduled booking.
Flow Dance properly and reasonably reserves the right to cancel or terminate wholly or in part any booking at any time and for any reason including, but not limited to, the following: (a) If the Client becomes bankrupt or insolvent or enters into liquidation or receivership; (b) If the Client is more than 14 days in arrears in respect of payments due to the Studio in respect of previous and/or current bookings or part(s) thereof; (c) If the booking might, in FDL's reasonable opinion, prejudice the reputation of the Studio or FDL; (d) If the behavior of the Client or Guests (whether as individuals or as a group) is deemed, in FDL's reasonable opinion, to be unacceptable; (e) Partial termination could result in a number of Guests being asked to leave the Venue; (f) If the activity of the Client or Guests (whether as individuals or as a group) breaches Fire/Health and Safety or any legislation in any way or deemed unsafe for staff, performers or public; and (g) Any such amendment/cancellation/termination shall be without prejudice to any right of action of the Studio or FDL in respect of non-payment or any breach of the terms and conditions.
Flow Faculty class bookings can be rescheduled up to 4 hours prior to the class start.
I (the "Client") understand and agree that in participating in any dance class, workshop, rehearsal or performance, there is a possibility of physical injury. I voluntarily agree, therefore, to assume all risks and responsibility for any such injury or accident, which might occur to me or my child during any Flow Dance classes, rehearsals, performances, or activities. I also exempt, release, and indemnify Flow Dance, its owners, agents, volunteers, assistants, employees, guest artists, faculty members, and/or students from any and all liability claims, demands, or causes of action whatsoever from any damage, loss, or injury, to me, my children, or property which may arise out of or in connection with participation in any classes or activities conducted by Flow Dance. I further hereby voluntarily agree to waive my rights and that of my heirs and assigns to hold Flow Dance, its owners, agents, volunteers, assistants, employees, guest artists, faculty members, and/or students liable for such damage, loss, or injury. I understand that I should be aware of my physical limitations and agree not to exceed them. If I am signing this waiver for my children, I certify that I am the parent or legal guardian and have the right to waive these rights.
Permission is granted to Flow Dance to use photographs of students for publicity purposes.
Flow Dance is not responsible for any discrepancies that may occur due to bank transfers. Group classes are based on a first come, first serve basis, just drop-in and no need to sign up. Please refer to the online timetable for classes. We encourage you to download the Flow Dance app, create an account to view the most up-to-date information, book your classes and sign in.
Terms & Conditions
- Be courteous to your fellow students and instructors, by keeping the time and being prepared for lessons and classes.
- If you are taking pictures and videos, ask all participants for permission and before posting on any social media.
- Clean up after yourself in all areas of the studio, but feel free to bring your food and eat it in the lounge area.
- The sole of the shoe must be clean at all times while in the studio.
- Keep relationships between teachers and students professional while on the premises.
- In case of social events / parties happening at the studio, drink responsibly. Any member of the administration team is permitted to stop you from consuming more alcohol, if necessary.
Variations to Scheduled classes
On some rare occasions it may be necessary to make alterations to the start date, time, or teacher of our group classes in order to operate our sessions effectively. All Clients will be notified of any such changes as soon as is reasonably possible through the website timetable. Flow Dance is not obligated to inform students personally of any such changes. Any such change(s) shall not constitute a breach of contract and shall not give you the right to terminate the agreement or ask for a refund.